Healthcare Ethics and Law Essay Example | Topics and Well Written Essays - 2000 words

Healthcare Ethics and Law - Essay Example In addition, medical profession has defined its standards of accountability through a formal code of Ethics. Legal challenges and court decisions can seriously affect a medical professional's future. Thus, patient's perceptions of health care, particularly disagreements and researches of various kinds with medical professionals have caught the attention of every one since 1980s in Great Britain. These disagreements have turned often into legal complaints (Ellen Annandale 1998). These disagreements turned legal complaints lead to long medical litigations. In UK, the Court usually award three types of damages for such litigations.1.Compensatory damages - for an injured plaintiff's economic losses, costs of health care and lost wages. 2.Compensatory damages - for non-economic losses including pain, suffering associated to injury and 3.Punitive damages - in cases where a defendant has been found to have acted in a willful fashion, demonstrating negligence with no regard for the patient's well being. Thus, punitive damages aim to punish the defendants and are very damaging to the medical professionals. Medical malpractice law is part of tort, or personal injury law. The standard used to evaluate whether the breach in question rises to the level of negligence is called 'medical custom'. Medical custom is the quality of care expected of a medical professional. This custom is primarily based on the testimony of experts in the medical profession and practice guidelines. There has been a shift in recent years from the custom towards a more independent determination by the court. Unlike health care facilities that are well placed under the risk coverage through insurance, medical professionals are not covered for such litigation risks (Brennan.T 2004). Although, medical malpractice system functions theoretically well, the actual operation of the system is much more complicated. Evolution of Malpractice litigation in UK: Despite a series of medical litigations in the nineteenth century, suing medical professionals was not so easy until the later part of this century. Rights for advance directives, doctrines such as informed consent have created a new approach to medical litigations. The increase in frequency of medical litigations can be attributed to five main factors: 1.Greater public awareness of medical errors; 2.Loss of confidence in health care delivery system: 3.Technological advancement.4.Increased expectations of medical care and 5.Reduced interest of the plaintiff in accepting compensations outside the preview of the jury due to higher compensation chances through jury. (Brennan.T, 2004). The medical practice is liable for six kinds of legal authority, viz, 'The federal or central law', 'The law of the state', The international code of physicians', 'Institutional rules and regulations', 'Standing orders of the chief' and 'Precedent court decisions' (Zwemer, 1995). There are certain areas in medical practice, which have important legal implications called legal hazards. On account of the above-discussed factors, there has been a departure from traditional approach to management of disputes between the medical professionals and patient. The important approaches in medical care today include

Crisis Management Assignment Example | Topics and Well Written Essays - 3000 words

Crisis Management - Assignment Example The assignment "Crisis Management" talks about the project management, a characteristic of a certain allure of people who may shun routine and adopt workplace styles and practices such as work-a-day lifestyles. Project managers associated production of unique outputs with many uncertainties.t’s path that defines the timeframe for implementing the projecting.Roux-Dufort suggests that crises show signs of being inevitable in projects. For this reason, project managers in organizations that participate in projects often must understand different approaches that address crises effectively. Failure to address the incidents or situations characteristic of such crises might reduce or at times raise uncertainties regarding the success of the project. These crises are the focus of this discussion. Specifically, the purpose of this discussion is to define the different characteristics of crisis management in the context of a project by comparing and contrasting risk management with cris is management. To Berg, risk management is a process that encompasses the integration of risk recognition and assessment of these risks, development of strategies to manage the risks, and the mitigation of the inherent risks by utilizing managerial resources. Hillson and Simon define risks as uncertain conditions or events that, if they occur, have either negative or positive effects on the objectives of a project. Over the decades, particular risk management practices have been designed for certain environments.

Muslim and Christian Medieval Theocracies Essay

Muslim and Christian Medieval Theocracies - Essay Example Generally speaking, a theocracy exists when the ruler of a government is also the religious leader of that same government. In many theocracies of the past the ruler has been one who was designated by the religious leader of that time and place. The major religions during medieval times were Christianity and Islam. In many cases the boundaries of the Holy Roman Empire bordered the boundaries of the Muslim world. Oftentimes these borders changed as both the Holy Roman Empire and the Muslim world conquered or lost territory. This can be seen in the maps of both worlds (Appendix A). The timeline of this comparison begins at 1500 AD and moves forward in time. The state of the Holy Roman Empire at 1500 AD was one that had the leadership struggling to maintain control of the Empire through select leaders and communication methods. As with any government, communication is vitally important to the success or failure of the ruling party. Most of the Empire was located in what is now Eastern Europe. Western Europe was constantly under assault from barbarians thus making it hard to maintain control and rule over land and peoples. In the late 1400's publishing of books became a profession. The power of the written word was used by the Holy Roman Empire to maintain control over land and peoples. ... Between 1500 AD and 1700 AD the Holy Roman Empire began its decline. By this time the Hapsburgs held the imperial crown. "Frederick was the last Emperor to be crowned by the Pope in Rome and did much to consolidate the Habsburg possessions."2 As the last appointed emperor Frederick was the last theocratic leader of the Holy Roman Empire. The Hapsburg line had died out by 1740. While there are individuals that hold titles resulting from The Holy Roman Empire to this day, the powerful hold on Europe that the Empire had no longer exists. For the most part many Catholics throughout the region still hold the papacy as their religious leader while maintaining citizenship of their countries and following the laws of their government. In essence, the Christian theocracy no longer exists (except in Vatican City, Italy where the Pope presides). During the last years of the Holy Roman Empire the Ottoman Empire was at its peak. The Ottoman Empire bordered the Holy Roman Empire on many fronts. In 1500 Pope Alexander declared a Year of Jubilee and ordered a tithe to the Empire to fund the crusade against the Ottoman Turks. The struggle against the Turks took a hit when Henry VII declined the Pope's request to fight against the Turks. In 1792 Napoleon Bonaparte led France in its bid for independence from the Empire. Later the Prussians reunified the German state by defeating the forces of the Holy Roman Empire. The Holy Roman Empire crumbled. It is important to note that the Holy Roman Empire is no more but Christianity is still a strong group of observant peoples. Christianity has spread around the world despite the fact that few Christian theocracies exist. In contrasts the Muslim world did not crumble and end. If

Digging Deeper Research Paper Example | Topics and Well Written Essays - 500 words - 1

Digging Deeper - Research Paper Example During his teenage, Mendelssohn was already a high-ranking musical composer although most of his works never reached the public domain. He received various invites to attend different concerts in Berlin and Zurich from where he got a chance to practice his work. At the age of fifteen, Mendelssohn was a full-grown musician and he had already written his first symphony. His musical genius was later exhibited when he wrote his first string octet using E-flat. Like other romantic era musicians, his music sought to tell the deep feelings and secrets of humanity. However, Mendelssohn maintained the conservative tone of classical music throughout his work. The conservative nature of his work is what separated his from the adventurous artists of romantic era such as Hector Berlioz, Franz Liszt and Richard Wanger. His work included symphonies, piano music, chamber music and oratorios. His most celebrated symphony is A Midsummer Night’s Dream. Felix composed the symphony following Shakespeare’s request. The song featured in the Shakespeare’s play A Midsummer Night’s Dream. The Hebrides is his second most celebrated work of art. Felix first performed this song to Queen Victoria and Prince Albert in 1829 at their palace. Felix Mendelssohn lived and talked music up to his death in 1847. Your post on Nikolai Rimsky-Korsakov is significant to the discussion and timely. The post is also unique since it deals with Russian romantic era music. This is significant to the discussion since most post have focused on European music. The post has also analyzed the song by considering its rhythm and some other important features of style. Although your post has contributed significantly to the discussion, there are few areas that you need to consider. Firstly, the post has overemphasized on your emotional attachment the song. The post has also left out essential information

Auto Insurance Essay Example for Free

Auto Insurance Essay They can serve to insulate you from economic upheaval in the case your car is destroyed or stolen or even from bankruptcy in the event you are sued for damages someone sustained in an accident involving your car. The author guides the reader through several key criteria which should be considered in an analysis of their own policy. A 12 page overview of the world of automobile insurance. Choosing adequate automobile insurance can be one of the most cost effective things an individual can do in this modern age. Not only can automobile insurance This 6 page paper provides an overview of the basic management strategies of the USAA insurance company. This paper considers the management perspective and strategy, as well as the operational function of the company and the increasing importance of restructuring principles for the company. premiums whittle away a sizable chunk from an individual’s take-home pay, they can serve to insulate you from economic upheaval in the case your car is destroyed or stolen or even from bankruptcy in the event you are sued for damages someone sustained in an accident involving your car. The author guides the reader through several key criteria which should be considered in an analysis of their own policy. 6 pages. The BMW M3 has been the subject of many articles and consumer report studies recently. Rating cars is not only just an annual task for automotive journalists but it is also a subject which auto enthusiasts look forward to eagerly each season. Did their favorite car make it to the top? What did the critics have to say about it? And do these opinions agree with those who actually own these cars? This paper focuses on the BMW M3 in the sports car class. For those who own the BMW M3 it is likely they will claim that hands down it is the best sports car they have ever driven. Although not all of the auto magazines rated the BMW M3 as number one, most owners will disagree. The BMW M3 has everything a driver wants in a sporty car. By looking at several magazine articles and talking to drivers of these well-made and handsome cars, it is easy to conduct our own survey. Bibliography lists 12 sources.

Tunnel of Love Essay Example for Free

Tunnel of Love Essay Earth has many hidden, unique and beautiful places. Ukraine boasts one of the most romantic places in the world: Tunnel of Love. Located near the town Klevan, â€Å"The Tunnel of Love† became an unique attraction in the world. It was formed on the train tracks, through union branches of trees, turning into a tunnel of green vegetation. There is however one problem with this â€Å"tunnel†. As it passes a train track and should be on your toes if you want to visit him. The Tunnel which covers railway conducted over a length of about three kilometers. This is the way of a train carrying for a wood factory in the region three times a day. They say that couples who go through the tunnel and make a wish have their wish fulfilled. Klevan is an urban-type settlement in the Rivne Raion of Rivne Oblast in western Ukraine. Its population is 7,470 as of the 2001 Ukrainian Census. Klevan is accessed via the T1B17 and H22 roads, and is located 28. 3 km northwest of Rivne and 50. 4 kilometres southeast of Lutsk along the H22. Klevan lies on the Stubla River. There’s a real place in the Ukraine that looks like this. This beautiful train tunnel filled with greenery is located in Kleven, Ukraine. Locals call it the â€Å"Tunnel of Love† and it’s beautiful even when it’s not all green. We love seeing natural architecture here at Inhabitat, and the leafy green Kleven train tunnel is a beautiful example of what happens when nature is allowed to grow freely around manmade infrastructure. The tunnel was made over many years as the passing train molded the trees’ lines. The train turned a luscious piece of woodland into a unique passageway as it traveled back and forth 3 times a day over several years. In addition to serving as a train route, the tunnel is used by lovers to make a wish – it is said that if they are sincere in their love, their wishes will come true. If you are out and about Ukraine, don’t miss this fantastic green passageway – whether you are with a loved one, or on your own. This gorgeous long, leafy tunnel looks like a green dream or a scene from a film but it can actually be found deep in the forests of Ukraine. Located near the town of Kleven, this luscious green tunnel provides passage for a private train that provides wood to a local factory. Measuring 1. 8 miles long, the unusual rail route in Eastern Europe is also a popular spot for lovers promises. The train turned a luscious piece of woodland into a unique passageway as it traveled back and forth 3 times a day over several years. The tunnel was made over many years as the passing train molded the trees lines. In addition to serving as a train route, the tunnel is used by lovers to make a wish it is said that if they are sincere in their love, their wishes will come true. If you are out and about Ukraine, dont miss this fantastic green passageway. Its worth seeing whether you are with a loved one, or on your own.

Impact of ICT on Country Development

Impact of ICT on Country Development Executive Summary In this presentation we give advice to the Government of Malambia, a least developed country with a GDP per capita of US$480 and whose population of 39 million people majority of whom live in the rural areas. In the capital city, a monopoly network of fixed telephones under the direct control of the Ministry of Posts and Telecommunications, has reached only 9% out of over 5 million. The rural areas have a teledensity of 0.25%. This advice includes how the country, which has recently discovered a huge source of oil in an undeveloped location 100 kilometres from the capital to a prosperous ICT driven country. This advice is laid out in National strategy for communications development in a chronological order beginning with justification to break monopoly and need for competition policy in Malambia. It shows the legal requirements and explains the privatised commercial environment. In the next chapter the proposed establishment of a national regulatory authority is discussed showing: types of regulatory bodies, the role of regulatory authority which will include among others; monitoring use of frequency spectrum, approval of communication equipment, Management frequency spectrum, protection of consumers, licensing and pricing of telecommunications operators, managing Internet protocol addresses and number portability and Universal access, frequency planning and policy, and Interconnectivity, Under the same chapter we discuss possible structure regulatory body, the needed rules and regulation, the Legal, requirements for the regulatory authority, its independence and structure of the regulatory authority. In the next chapter we examine rolling-out ICT coverage in Malambia and we look at, Internet service provision, Connectivity of broadband, Introduction of VOIP services, Oil and its impact on ICT development and strategies for ICT expansion strategies. In the next chapter we propose radical proposals for network interconnectivity with emphasis on; general agreements on interconnectivity, requirements for smooth interconnectivity, interconnection services, handling interconnectivity disputes and interconnection billing and charges In the next chapter, we examine the likely impact of new ICT services for a rapid economic growth in terms of new technologies, new services in transformation of socio-economy, converged ICT services and give examples. Finally we make recommendations which we believe will be useful and urge policy makers in Malambia to examine them and apply them. Preamble At the end of 2009, over 145 Regulatory Bodies were identified as being in place worldwide but Malambia currently doesnt have one. The Telecommunications industry in Malambia is still in monopolistic environment with the incumbent only telecommunication network offering fixed telephone services under the control of the Ministry of Posts and Telecommunications. Luckily for the people of Malambia a huge source of oil was discovered recently in an undeveloped location 100 kilometres from the capital. One expert estimates this oil to produce revenue by 2015. The discussion in this paper is advice to the government of Malambia on how the country can transform itself from its current lowly developmental status with emphasis on telecommunications in its many forms. Specifically the paper will discuss the following: A national strategy for communications development A description of the proposed regulatory structure Suggestions as to how the coverage level of the population can achieve 65% by 2015 Radical proposals on network interconnection New services that will assist with transforming the countries economy It is suggested that the government and people of Malambia give the proposed changes support through the legislature and the different processes to achieve the transformation in telecommunications that will give the country the impetus to economic and social progress in the modern era of communications. National Strategy For Communications Development The Need To Break Monopoly The liberalisation is the opening of a monopolistic market to competitive provision of facilities and services removal of legal constraints which prevent communication service providers from entering markets and providing competitive services. Market liberalisation seeks to remove administrative and regulatory encumbrances that are related to business start-up, operation, trade, payment of taxes, closure and capital flows and profit repatriation by reducing the time and cost associated with various government and other requirements (Canto 2010: 1). Malambia needs to liberalise the telecommunications sector to make change to previous legal restrictions in telecommunications policy and come up with a new Communication laws, the creation of a Communication Regulatory Authority, the streamlining of national policy to international standards, and the preparation of policy for investment and business control. In most World Trade Organisation (WTO) member countries, liberalisation has come to mean the opening of a monopolistic market to competitive provision of facilities and services, whether the former monopoly operator is a state enterprise or a private enterprise (World Bank, 2006). Justification For A Competition Policy In Malambia A monopoly granted either to an individual or to a trading company has the same effect as a secret in trade or manufactures. The monopolists, by keeping the market constantly under-stocked, by never fully supplying the effectual demand, sell their commodities much above the natural price, and raise their emoluments, whether they consist in wages or profit, greatly above their natural rate. (Smith 1776) ICT reforms in Malambia should geared towards breaking the monopolistic government owned telecommunications company and allow many operators to compete for service delivery. Competition helps the country in many ways such as; competitive prices as consumers can choose the company of their choice, introduction of different products and services and innovations. As competition among service providers increases more customers are brought into the business bracket and therefore the government gets more taxes which are used to develop other sectors of the economy. With prospects for oil revenues many international telecommunications companies will come to Malambia only if the telecommunications environment is liberalised. Legal Requirements In short, competition policy in Malambia will encourage efficiency, optimum allocation of resources and technical advancement but this will need to be secured by law. First, the single most important factor to successful privatisation or liberalisation is clear government goals for the telecom sector and the adoption of policies to achieve those goals. Second, one critical issue for successful liberalisation is an open and transparent regulation. The WTO agreement requires that the regulator be independent of state operator, as this allows accountability, transparency and equity (Canto 2010: 5). Malambian government will therefore need to prepare an anti-monopoly Bill that will be discussed and forwarded to the Parliament to be signed as an act of Parliament and then by the president into law. Modern competition law has historically evolved on a country level to promote and maintain competition in markets principally within the territorial boundaries of nation-states. National competition law usually does not cover activity beyond territorial borders unless it has significant effects at nation-state level (Martyn 2006: 1).When protected by law most international companies feel secure to invest in a country and Malambia will not be exceptional. The Privatised Commercial Environment An environment in which it is possible to establish a company with a number of shareholders under a legal name and trade mark is referred to as a commercial environment. Privatisation is the transfer of assets or service delivery from the Government agencies to individuals or groups of individuals. The transfer be exclusive to the operation, management or total ownership of formerly government owned entities. Privatisation of Malambia ICT services will bring about numerous benefits such as better and diversified products and services, cheaper services as there will not be price fixing, innovations in products and service delivery in order for companies to get or retain clients, wider coverage as competing firms search for clients and of course more revenues to the government in terms of taxes. A privatised environment calls for private investors to invest their capital in companies as companies need to use the capital to upgrade their hardware, invest in new technologies and acquire the essentials for the companies to because there are no government subsidies to use. Private investors want to make sure there will be returns on their investments and will make sure there is fair-play, a level playing field and security for their investments. Fair-play among the different operators is ensured by a regulatory body that monitors and evaluates how the operators follow and abide by the rules, regulations and laws in place. Proposed Establishment Of Malambia Regulatory Authority In order to enforce the application and use of the communication laws, rules and regulations in the liberalised market, attract regional and international investors and protect consumers from cartels and overpricing through collusion in ICT sector in Malambia, there is need to set up an Independent Communications Regulatory Authority to ensure a smooth transition from a single government operator to multi-operators in the ICT sector. Malambia should use the regulatory body to: create and deliver fair, accessible, faster and modern service to consumers; allow access to a wide range of communications services; attract regional/international investors; put in place reasonable prices and quality of communication services; protect consumers from high tariffs; allow smooth coexistence of different operators; ensure the independence for policy-makers and operators. Types Of Regulatory Bodies There are different types of regulatory bodies: a single-sector regulator, a converged institutional design, a multi-sector regulatory authority likes the Rwanda Utilities Regulatory Agency (RURA) and a non specific telecommunications regulatory authority (ICT regulation toolkit 2010): It is recommended that converged institutional design which refers to regulatory bodies that oversee a range of services which include telecommunications, information and communications technologies and broadcasting, will be best suitable for Malambia considering the fact that it will be changing from a one operator monopoly type of market, bearing in mind the availability of resources especially human resources. The Role Of Regulatory Authority In Malambia In discussing the role of the regulatory body in Malambia emphasis is placed on its role in the privatised and liberalised telecommunication sector. Other sector may be considered by the policy makers. The regulatory body should have the following policy principles: a. Always make consultations with all stakeholders and evaluate the possible impact of their action prior to imposing regulations actors in the sectors. b. Make research on markets always and remain abreast with technological understanding. c. Avoid intervention, but do so promptly, effectively and firmly when required. d. Ensure interventions that are proportionate, consistent, transparent, accountable and which is based on evidence when investigating and implementing the resolutions. e. Where specific statutory duty to work calls for it, Intervene for a public policy and goal which cannot be achieved by markets. f. With stated policy objectives, regulate and articulate publicly discussed annual plan. g. In regulatory matters, seek less intrusion to attain its stated policy objectives. Monitoring Use Of Frequency Spectrum This refers to the support and supervision of the operation of communication networks and stations according to the legislation. This will allow economical and sustainable provision of communication services to their customers by identifying transmitter, monitor compliance with regulations and whether the transmission meet the specified technical requirements. This will prevent unlicensed and defective transmitters from interfering with legally permitted transmitters. Approval Of Communication Equipment The Regulatory Authority ensures that all communication equipment entering the country conform to acceptable national, regional and international standards to ensure the quality and safety of users. It will the ensure quality of services provided by operators, safety and compatibility among the different users. In this regard the regulatory authority will ensure that the quality Malambians is above reproach and is acceptable. Management Frequency Spectrum There is need to set up a clear policy on frequency spectrum management to ensure a rational, efficient and economic use of frequencies. This should be by virtue of existing legal and regulatory framework that governs ICT in the country and applied by the Regulatory Authority. The frequency spectrum may cover three sections which are frequency assignment, frequency spectrum monitoring and frequency spectrum enforcement. Protection Of Consumers Communication licenses include conditions that protect the consumers such as billing practices, dispute resolution, consumer complaint mechanisms, price regulation, emergency services, and mandatory services to consumers and limitations of liability for service defaults. The Regulatory Authority should make and publicise a code of conduct for service providers showing the required behaviour, duties and responsibilities in ICT sector. Consumers should be protected from excessive prices, poor service delivery and unreliable service provision such as poor lines or intermittent telephone lines. Licensing And Pricing Of Telecommunications Operators The legal framework should empower the Regulatory Authority to receive and process applications for communication licenses, monitor the pricing, arbitrate disputes and interconnectivity between the different communications providers, if requirements are met. Operators licenses are normally issued through open tender to allow equal opportunities to the bidders and get the best offers from operators in the communication service providers. Internet Protocol Addresses And Number Portability Regulatory Authorities are responsible for developing national numbering plans in conformity with international standards bearing in mind the need to synchronise with regional and international norms. Regulatory Authority in Malambia shall set these numbers in tandem with the recommendations of the Internet Corporation for Assigned Names and Numbers (ICANN), telephone numbering plan and the International Telecommunication Union (ITU). The Regulator will put in place the numbering system bearing mind the international standards and regional norms. The Regulator will also set requirements and registrars which must be met an entity to be licensed for IP address. Universal Access Universal accessrefers to the ability of all people to have equal opportunity and access to a service or product from which they can benefit, regardless of their social class, ethnicity, ancestry or physical disabilities. There should be a clause in each operators license obliging them not to discriminate certain areas because they are remote, poor or inaccessible and the regulator should monitor their implementation by ensure ICT services are spread according to the universal access principles in order to connect remote area so that each all people of can be provided with the benefits. The Regulatory Authority should also manage the Universal Access Funds and collect revenue from various sources, which targeted subsidies to implement universal programs. These funds shall be administered independently. Frequency Planning And Policy Regulatory Authority for an efficient development of implementation policies and plans relating to should plan and put in place policies for the spectrum utilisation. It is possible to use frequencies generate incomes and jobs with proper planning and management. Proposal Of Regulatory Structure In Malambia A regulatory Authority should be established in Malambia to ensure that ICT sector is regulated and that consumers are protected from unfair and get the service they pay for. There needs to be in place an affective Regulatory Authority to ensure credibility to ensure continued entry into the market and compliance with and enforcement of existing regulations. The authority shall issue Individual licenses delivery, monitor compliance to the rules and regulations, avoid cartels and anticompetitive tendencies on part of providers, ensure quality of service and ensure users are not cheated through high charges above the market prices. Putting In Rules And Regulation As indicated in the preamble, the current single fixed-line provider in Malambia is a government Institution under the ministry of Posts and Telecommunications. The current law cannot serve the commercial environment envisaged in the country. There is need to change the law and consequently, a regulatory authority and its independence. This calls for the following: making new policies and regulations that regulate network operation, frequency, numbers, IP addresses, liaise with regional and international organisations and manage disputes. Legal Framework Countries develop and adopt different laws and legal system depending on the local situations and the interests of those that make laws; the development of the Malambia regulatory framework, rules, laws, and regulations that identify contractual obligations and property rights of government and stakeholders must be developed basing on the local conditions while adopting best international norms and values. Requirements For The Regulatory Authority The Regulatory Authority in Malambia should incorporate International standards used and applied throughout the world. This will require the Regulatory Authority should ensure its independence, predictability, transparency, accountability, and capacity. Independence Of The Regulatory Authority The Regulatory Authority should be separate and independent in operation and strategic terms from the government agencies and the Ministry of Post and Telecommunications so that it can carry out its duties without undue influence from the government control. This will give operators and the public confidence in the neutrality of its decisions and will attract investors. Structure Of The Regulatory Authority Under the supervision of the Director General, the Regulatory body should have the department shown below:   Spectrum and International Department   Legal Affairs   Licensing E-Commerce   Technology Development Department   Regulatory Affairs   Finance   Support Services   Corporate Communications Rolling-Out Ict Coverage This chapter examines the possibility of widen the coverage of ICT throughout Malambia. It is expected that with increased revenue from the discovered oil more investment opportunities will attract even more investors. But with or without oil the country should start planning for the rollout through private investments. There is no doubt that ICT development is an engine in increasing the awareness of nationals and their role in development, education sector and competitiveness. The growth in the use of ICT in society should benefit the country in many forms; commerce and banking through e-banking and e-commerce, faster and cheap communication, through e-education, e-health and telemedicine. Internet Service Provision The role of the Internet in increasing the efficiency of economies in different countries as well as fastening and easing communication and thereby raising countries economies and consequently GDP cannot be overemphasised. Internet provision as a solution in developing and reaching undeveloped or underdeveloped areas has been successful in many poor countries including while increasing revenues both at national and individual levels among the population and Malambia should be no exception. Issuing licences to multi-operator Internet Services Providers (ISP) in Malambia will reduce the price of connectivity while promoting competition among players. Connectivity Of Broadband Leased line prices are high in many developing countries which operate under monopolistic single provider marketplaces. The Internet broadband connectivity and wireless mobile telephone reduce the cost of communication. The aim should be to increase Internet penetration, promote investment in wireless connectivity, and urge landline operators to deliver reliable services through leased lines and improve the quality of overall services provided. Introduction Of VoIP Services The Voice over Internet Protocol (VoIP) greatly reduces the cost of telephone calls and many operators around the world are using this to carry their international traffics. The Regulatory Authority will decide whether to licence this medium of communication bearing in mind the views of telephone operators as the use of VoIP may impact their profitability. The Regulator shall then decide how the two media can coexist and whether will be forfeited at the expense of the other. The decision of the Regulator should be independent from any external influence whether government or otherwise. Oil And Its Impact On Ict Development According to an expert from Texas, in the USA, the discovered oil reserves in Malambia, ‘will produce revenues by 2015†. Bearing in mind that the current Malambian GDP per capita is US$480, there is possibility that peoples incomes will rise while the government revenues will increase multi-fold. This will avail the resources needed resources to put in place the necessary infrastructure while increasing peoples disposable incomes through job creation and other horizontal synergies related to the oil industry and therefore their ability to demand and pay for services. Oil has many products such as: aviation fuels, petrol, kerosene, diesel, LPG, lubricating oils and bitumen. All these products will be used for different purpose to enhance the living standards, purchasing power, and lifestyle of Malambians hence the need to for improved quality of service in ICT. With a population 39 million whose incomes and the standard of living are improved the purchasing power will be a magnet to international investors in the ICT sector. Ict Expansion Strategies The expansion of ICT services in a liberalised economy is the responsibility of service providers, who according to the terms of licences they bided for, follow the clause stipulating spreading their services to cover the entire nation without overlooking areas because of the geography, remoteness or development. The Regulatory Authority will ensure that those terms are followed and no areas of the country are excluded. This will ensure that Malambians of all walks can access the ICT services. To attain the expansion of ICT coverage in Malambia there will be need for train of people to help others in the use of the different ICT applications. For example groups of people should be trained to help the majority of Malambians who cannot access and use the internet in â€Å"Internet Cafes†. Universal access, for instance using the Universal Access Fund, should be used to fund and make improvements in service delivery in Malambia particularly areas that are under serviced or people are illiterate to train peers who will in turn train others. Radical Proposals For Network Interconnectivity Introduction The Regulatory Authority in Malambia will define the rules of interconnection and also establish the rules by which the former monopolist interacts with the other new operators. Where there is fair-play Malambia will attract investors. The Regulator must allow the new ICT Operators to recover their investments through a pre-determined exclusive period. General Agreements On Interconnectivity The agreement is be based on what type of service is provided by providers namely fixed to fixed phone network, mobile to mobile phone network, fixed to mobile phone network, mobile to fixed phone network, and ISP to mobile or fixed phone network. It is possible for two or more networks to exchange traffic and inputs in legally referred to as interconnectivity and this should be facilitated by law. The Regulatory Authority put in place principles of connectivity and makes them known. Agreement among operators regarding interconnectivity should be forwarded to Regulatory Authority together with interconnection fees. The Regulator will then monitor the implementation, competition and intervene when necessary. Interconnection is non-discriminatory and an operator should not enter into agreement with another operator for interconnection fees different from the ones published by the regulatory authority. Whereas monitoring domestic interconnectivity within the country is easy and beneficial to the service providers, the regulatory body should find modalities for easing international interconnectivity between Malambia and other countries networks for the Malambians who call or receive international calls. This may be achieved by reaching agreements and understandings with regulatory bodies of other countries or using the WTO regulations. Requirements For Smooth Interconnectivity Connectivity is based on the principles transparency and non-discrimination; Agreement on interconnectivity should involve willing parties; The acceptable standard of quality of networks should be agreed on; Adequate capacity for interconnectivity should be provided by operators; The cost of interconnectivity should be agreed on prior to interconnecting; Technical matters and international standards on interconnectivity between Network providers should be agreed on; Dispute between and among interconnected parties should be resolved by Regulator. Interconnection Services National and International Call Termination; also known as voice termination, refers to the handing off or routing of telephone calls from one telephone company, also known as a carrier or provider, to another. The terminating point is the called party or end point. The originating point is the calling party who initiates the call. National and International Call Transit/ Roaming; Indirect Access Services; Refers to the access that a subscriber whose service is directly connected to the network of one carrier may have to the services provided by another carrier or service provider (Ovum 2003) Source : Byung W. Kim, Chang Y. Choo, Seong H. Seol (n. d.) Economic Effects of Indirect Access Regime in the Mobile Telecommunicaion Market [online] available from [1 April 2010] Other services the Regulatory Authority must take care in interconnectivity are: Physical Interconnection; Access to the Information on the Operator and Directory Enquiries; Access to Emergency Services; Additional services (Premium Rate and Free Phone services); Co-location. Handling Interconnectivity Disputes The Regulatory Authority should resolve disputes among operators through negotiations and application of the standards and laws. There should be room for negotiations before cases are taken to the Regulatory Authority. Operators should not abuse consumer rights and the Regulator should apply the law where it occurs. Parties that are not happy with resolutions of the Regulatory body may appeal to the courts of law. Interconnection Billing And Charges Interconnectivity bills and charges may be done several ways such as: Parties can make their own reconciliation, Bills may be exchanged within an agreed period of time at the end of a billing period ; Exchanging invoices after reconciliation; Interconnectivity agreements should indicate the currency of payment whether local currency or international; Payment agreements should stipulate the payment after receipt of invoices. It common practice that providers pay a certain amount amongst themselves for calls. Impact Of New Ict Services For A Rapid Economic Growth Introduction When innovative technologies, ICT services and improved technologies are initiated in Malambia, the national economy will be enhanced. Synergies will be created with these technologies and services which will improve the socio-economic wellbeing of Malambians. This is likely to improve the living standards, health, commerce, fiscal state of the government and investment climate in the country. New Technologies With new technology in the countrys communication networks living conditions will be improved. Some of those technologies are listed as following: a. Multimedia applications such as WiMAX will be introduce in Malambia and their use will impact the different spheres of Malambians. b. Improvement of ICTs in Malambia will lead to provision high speed and quality, the multimedia audio and video and information streaming through technologies like WiBRO. c. Subscription to Pay per view Television (PTV) whether analogue or digital cable and satellite based TV services and digital terrestrial methods will ease access to information. Other modern technologies, which may bring rapid development and transformation, in Malambia, are: NGNs, W-CDMA, ADSL, GSM 1900, HC-SDMA, UMTS, CDMA, EV-DO and many others. New Services In Transformation Of Socio-Economy In Malambia The ICTs reforms in Malambia should be the socio-economic development and transformation. There is relationship between access to telecommunication and per capita GDP. With better communication Malambians will trade and get informed. All ICT services in Malambia will transform the socio-economic transformation of the people while giving confidence to international investors. This makes it imperative to the reform of ICTs in the country. Underdeveloped as the country is, Malambia needs to introduce different services to better its economy. Where such services have been introduced sustainable development been realised. The services that should be the acquisitions of Internet domains and sites, ICT Research and technological development, development and design in semiconductor, e-democracy, e-learning, e-government, telemedicine, e-procurement, e-commerce, video conferencing. There are many benefits to the people of Rwanlawi from the use mobile phones technology such as: Business will increase and become cheaper with the use mobile phones and use of SMS to make orders for products and service as sellers and buyers will be in touch at any time of the day. It will be important in Telemedicine, the Doctors can check on the status of the patients where they m